The unexpected tailwind

It was hard to convince the Health Authorities in Norway that video consultation could be a great alternative to optimise their interaction with the patients, but then the Covid19-pandemic hit.

Confrere wide (1)

Overnight, Confrere suddenly had a product that society was in great demand of, and Confreres CEO Svein Yngvar Willassen became a very busy man.

“When you work as a doctor or a psychologist, you mainly have a conversation with one patient, but at the same time, you have to be certain that the person is, whom he or she claims to be,” Svein Yngvar Willassen says and adds:

“Confrere offers the necessary security for both the patients and the professionals, as it is built with verification through BankID.”

The extra layer of security

When the pandemic hit, suddenly, the only option to have conversations was through video consultations, and Confrere became a popular solution because of the extra layer of security.

“Without getting too technical, we were aware that the existing e-ID that we have in the Nordics was the right solution, and the users felt safe using it” The doctors and the psychologist have now made the video consultation a more common way to interact with their patients.

”The scepticism is gone, and it is now an incorporated part of their toolbox,” Svein Yngvar Willassen says.

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